Terms of Service

TERMS OF SERVICE

1. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to Wrong Fuel Help. These Terms of Service (the “Terms“) govern your access to and use of the website located at https://wrongfuelhelp.com.au/ (the “Website“), operated by Wrong Fuel Help.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.

These Terms form a legally binding agreement between you and Wrong Fuel Help. Your continued use of the Website means you accept these Terms in full. Please read them carefully.

2. SERVICES PROVIDED BY WRONG FUEL HELP

Wrong Fuel Help operates as an agency. Our primary service is to connect individuals in Australia who have put the wrong fuel in their vehicle with third-party service providers capable of offering fuel drainage and related roadside assistance.

We do not directly provide the fuel drainage service ourselves. We act only as an intermediary, facilitating the connection between you and qualified technicians.

Any agreement for services you enter into with a third-party technician or service provider is solely between you and that third party. Wrong Fuel Help is not a party to such agreements and assumes no responsibility or liability for the services provided by those third parties.

3. USER OBLIGATIONS

When using the Wrong Fuel Help Website, you agree to:

  • Provide accurate, current, and complete information when requested.
  • Use the Website only for lawful purposes and in a way that does not infringe on the rights of others.
  • Not transmit any material that is offensive, defamatory, or unlawful.
  • Not interfere with the operation of the Website.
  • Maintain the confidentiality of your account information (if any) and notify us immediately of any unauthorised use.

4. INTELLECTUAL PROPERTY RIGHTS

All content on the Wrong Fuel Help Website, including text, graphics, logos, images, and data compilations, is the property of Wrong Fuel Help or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website for commercial purposes without our express written consent.

You are granted a limited right to create a hyperlink to the homepage of https://wrongfuelhelp.com.au/, provided the link does not portray Wrong Fuel Help in a false, misleading, or offensive manner.

5. PRIVACY AND DATA COLLECTION

Your privacy is important to us. Wrong Fuel Help collects and uses personal information in accordance with our Privacy Policy. By using the Website, you consent to such processing and warrant that all data you provide is accurate.

We use tools like Google Analytics and tracking cookies to understand how users interact with the Website and to improve our services. We may also share anonymised or aggregated data with third-party analytics and advertising partners.

If you provide your email address, you agree that we may send you marketing emails or newsletters. You can opt out at any time by following the unsubscribe link or contacting us.

6. THIRD-PARTY LINKS AND SERVICES

Our Website may contain links to third-party websites or services that are not owned or controlled by Wrong Fuel Help. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

You acknowledge that Wrong Fuel Help shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party content, goods, or services.

7. DISCLAIMERS AND LIMITATION OF LIABILITY

The Website and its content are provided on an “as is” and “as available” basis. Wrong Fuel Help makes no representations or warranties of any kind regarding the operation of the Website or the information contained on it. Your use of the Website is at your sole risk.

As an intermediary agency, Wrong Fuel Help does not guarantee the quality, suitability, or availability of any third-party services you may obtain through our Website. Any issues with third-party services must be resolved directly with that provider.

To the fullest extent permitted by Australian law, Wrong Fuel Help disclaims all warranties and will not be liable for any damages arising from your use of the Website.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Wrong Fuel Help, its directors, officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of the Website, your violation of these Terms, or your infringement of any rights of others.

9. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of Australia. You agree that any legal action or proceeding shall be brought exclusively in the courts of Australia.

10. CHANGES TO TERMS

Wrong Fuel Help reserves the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice.

By continuing to use the Website after changes become effective, you agree to be bound by the revised Terms. If you do not agree, please stop using the Website.

11. TERMINATION

We may terminate or suspend your access to the Website immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will cease immediately.

12. GENERAL PROVISIONS

  • SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, that provision will be deleted and the remaining provisions will remain in full force.

  • ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Wrong Fuel Help regarding your use of the Website.

  • WAIVER

No waiver of any term shall be deemed a further or continuing waiver.

13. CONTACT US

If you have any questions about these Terms, please contact us: Email: contact@wrongfuelhelp.com.au