This Privacy Notice for Wrong Fuel Help (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at https://wrongfuelhelp.com.au/ or any website of ours that links to this Privacy Notice.
• Engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@wrongfuelhelp.com.au.

SUMMARY OF KEY POINTS

• What personal information do we process? We collect personal information that you provide to us and some information automatically (such as IP address and device data).
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• When and with whom do we share your personal information? We may share information with service providers and in specific situations (e.g., business transfers).
• How do we keep your information safe? We use reasonable security measures, but no electronic transmission is 100% secure.
• What are your rights? Depending on your location, you may have rights regarding your personal information.
• How do you exercise your rights? You can submit a data subject access request or contact us directly.

TABLE OF CONTENTS

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Your Personal Information?
5. Do We Use Cookies and Other Tracking Technologies?
6. Is Your Information Transferred Internationally?
7. How Long Do We Keep Your Information?
8. How Do We Keep Your Information Safe?
9. Do We Collect Information From Minors?
10. What Are Your Privacy Rights?
11. Controls for Do-Not-Track Features
12. Do United States Residents Have Specific Privacy Rights?
13. Do We Make Updates to This Notice?
14. How Can You Contact Us About This Notice?
15. How Can You Review, Update, or Delete the Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us We collect personal information that you voluntarily provide to us when you contact us, express interest in our services, or otherwise interact with us.

Personal Information Provided by You may include:

• Names
• Phone numbers
• Email addresses

Sensitive Information We do not process sensitive information.

Information Automatically Collected We automatically collect certain information when you visit or use our Services, such as:

• IP address
• Browser and device characteristics
• Operating system
• Location data (precise or imprecise)
• Usage information

We also collect information through cookies and similar technologies.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

• Provide, improve, and administer our Services
• Communicate with you
• Ensure security and prevent fraud
• Comply with legal obligations
• Fulfil any other purpose with your consent

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we have a valid legal reason to do so (e.g., your consent, to fulfil a contract, legitimate business interests, or legal requirements).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information with:

• Website hosting providers
• Data analytics services
• Communication & collaboration tools

We may also share information during business transfers or when required by law.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies and similar technologies for security, functionality, analytics, and advertising. You can manage your cookie preferences through your browser settings.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Yes, your information may be transferred to, stored, and processed in countries other than your own. We take appropriate safeguards to protect your data.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only as long as necessary for the purposes outlined in this notice or as required by law.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable organisational and technical security measures. However, no system is completely secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from children under 18 years of age. If we become aware that we have collected such data, we will delete it.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. You can also withdraw consent where applicable.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) signals.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of certain U.S. states (California, Colorado, etc.), you have additional rights regarding your personal information. You can exercise these rights by contacting us.

13. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time. We will notify you of significant changes.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: contact@wrongfuelhelp.com.au

Postal Address: Wrong Fuel Help 2/22 Munibung Rd Cardiff, New South Wales 2285 Australia

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You can submit a data subject access request or contact us directly to review, update, or delete your personal information.